Categories

Shipments

Your packAGE shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment and shipping location. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.


Boxes are amply sized and your items are well-protected.

 

RETURNS

We accept any item we sell for return or exchange which is limited to 14 days after the sale of the item.

Should you wish to return any item you must call us to obtain an RMA number.

Returns are subject to the following:

1.  A 5% restocking fee

2.  All items will be refunded at the current market price of the day we received it.

3.  Shipping and insurance fees are the customers responsibility.

 

Upon our receiving and inspecting the item we will process your return within two business days.